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11/9/2024

AAT Alber Antriebstechnik

The German company AAT Alber Antriebstechnik GmbH specializes in manufacturing high-end pushing and braking aids, add-on drives for wheelchairs, and stair climbers for the medical and industrial markets.
 
AAT Alber Antriebstechnik GmbH is a leading assistive mobility solutions and drive systems provider. Renowned for its innovation and high-quality products, AAT has partnered with Components Engine to implement a state-of-the-art after-sales solution that enhances customer support.
 
Components Engine created an online spare parts portal for AAT fully connected to the Components Engine PLUS documentation platform. Available on AAT’s website under the "Online Ordering System (OOS)" in the Service section, this solution is built to be user-friendly, visually engaging, and, most importantly, fast and well-structured.
 
Key features of AAT’s online spare parts portal:
  • Interactive exploded drawings: The catalog includes interactive exploded drawings of AAT products that allow users to navigate through all sub-levels in detail. By clicking on hotspots, users can access accurate spare part information and add items directly to their cart, making the purchasing process quick and seamless.
  • Advanced search filters: The online catalog features advanced search filters that allow customers to quickly and accurately find the components they need, streamlining the entire search process.
  • Technical documents: Technical documents are available for each product, offering users all the essential information needed for installation and maintenance.
The Components Engine PLUS platform dashboard provides a range of features to enhance the user experience:
  • Document access: always available and easily accessible technical documents.
  • News section: updates and news for customers.
  • Order history: customers can easily review their past orders and reorder items with just a few clicks.
  • User profile: customers can access and manage their personal information.
  • Information request: a form for requesting additional details or support.
This integrated solution enhances both operational efficiency and customer satisfaction by simplifying the spare parts ordering process. We are proud to support AAT Alber Antriebstechnik GmbH in its mission to provide top-quality solutions and to contribute to its success with our advanced digital tools.
 
Find out how Components Engine can transform your company's spare parts management with innovative, tailored solutions.

 

 
 






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