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19/11/2024

Cast Group

Cast Group, a company specializing in designing and manufacturing multifunctional mini loaders, is taking its after-sales service to the next level with an innovative digital experience for customers.
 
Cast Group stands out for its use of high-quality materials and meticulous attention to detail, from design to construction. These features give its mini loaders the strength, practicality, and versatility to handle any task. Each machine, equipped with hydrostatic transmission and compatible with a wide range of professional attachments, demonstrates the company’s dedication to meeting the diverse needs of various industries.
 
Through its partnership with Components Engine, Cast Group offers customers an easy-to-use online spare parts portal, accessible via the "Personal Area" section on the company website. This platform is designed to simplify parts management and provide round-the-clock support:
  • Detailed catalog and exploded drawings: Each Cast Group mini loader is shown with interactive exploded drawings, giving a clear, detailed view of all components. This makes it easy to find and select the right parts.
  • User and maintenance manuals: The portal also includes a complete library of user and maintenance manuals for all mini loaders, that can be accessed and downloaded at any time. This is essential for effective machine management.
  • 24/7 access and mobile-friendly design: The portal is fully accessible at any time from any device, with a custom, responsive design that ensures a smooth experience on tablets and smartphones.
With this new tool, Cast Group ensures excellent after-sales service, demonstrating its commitment to offering customized solutions that make machine management and operation easier. The online parts platform is not just a step forward in digitalizing services, but also a promise of reliability and close customer support, staying true to the Cast Group values.
 
 
 






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