3/10/2024
Malwa ForestSince 2009, Swedish company Malwa Forest has been manufacturing machines for modern and sustainable forest management. To improve its after-sales service, it has decided to embrace a digital solution.
Malwa Forest has teamed up with Components Engine to simplify its spare parts sales process and offer distributors a more efficient purchasing experience. Through the digitization of its catalogs, the company now provides easy and fast access to a broad selection of spare parts and technical documentation directly on its website.
The spare parts portal, accessible to all users through the company's website, not only provides access to exploded drawings but also offers manuals and related documentation for Malwa machinery. Furthermore, distributors are allowed to place orders by accessing the platform directly with their credentials, ensuring a secure and customized purchasing process.
The Malwa spare parts platform can be browsed from any mobile device. With just a single click, users can select and add items to their cart. Plus, advanced filters make it easy to search for codes and descriptions, minimizing the chance of order errors.
Malwa Forest employs its interactive online platform to provide comprehensive and reliable service to its customers. This innovative solution streamlines the spare parts ordering process while enhancing accessibility and management of technical documentation. The result? An overall improvement in after-sales efficiency.
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