News
The latest news from the world
of spare parts catalogues.
24/7/2024

Makro Labelling

Makro Labelling is an international market leader specializing in state-of-the-art, high-quality automatic labeling machines.
 
Makro Labelling leads the market with high-performance, automatic labeling solutions that are fully customizable to meet the unique production requirements of each client. This customer-focused strategy has established Makro Labelling as a front-runner in the industry. To strengthen this commitment, Makro Labelling decided to partner with Components Engine to improve its after-sales service.
 
This partnership resulted in an advanced digital solution: an interactive portal for spare parts designed to improve customer experience and streamline operations. Clients can access the online catalog by entering their machine's serial number, thus displaying only the specific parts they require.
 
Key advantages of the digital platform:
  • Quick introduction of new part numbers: Through Components Engine, Makro Labelling quickly adds new spare parts codes, streamlining customization processes and enhancing the company's responsiveness to market changes.
  • Automated multi-level bill of materials: This feature significantly saves time when checking spare parts and updating information for both the company and its clients. Optimized catalog management makes it easier to select components, reducing mistakes and downtime.
  • Advanced customer care: Makro's digital solutions streamline spare parts ordering for clients by suggesting related products or complementary components. This results in increased sales and higher overall customer satisfaction.
  • Global operations capability: The spare parts portal allows Makro Labelling to operate worldwide, enabling round-the-clock ordering in multiple languages. This reduces operational costs and mitigates errors typically caused by delays in multilingual communication.
This partnership has provided numerous enhancements in customer experience, operational efficiency, and market competitiveness. With this innovative solution, Makro Labelling consistently achieves high levels of customization, meeting all client demands.
 
Find out more about how our advanced and customized solutions can transform your company's spare parts management.

 

 
 






If you would like to receive the latest news and offers concerning Components Engine products, please subscribe to our mailing list.