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FSI Stump Cutters

Danish Stump grinder manufacturer FSI Stump Cutters digitizing spare parts handling to provide even better service for its partners and dealers.
Since its establishment in 2002, Danish-based manufacturer FSI Stump Cutters has been dedicated exclusively to the development, manufacturing, and sale of high-quality stump cutters. This unique focus sets FSI apart as the only manufacturer that is 100% committed to stump grinders.
In a strategic move to enhance its after-sales and customer service, FSI partnered with Components Engine and its team of after-sales specialists. FSI chose to digitize its spare parts catalogue, creating a tool that simplifies spare parts management.
This move also provides FSI partners and dealers worldwide with quick, intuitive access to a digital platform, facilitating the parts identification process.
Having an online spare parts portal offers significant benefits:
  • It streamlines the process of identifying the relevant parts and their information, reducing the chances of ordering the wrong item;
  • It ensures access to up-to-date data and thanks to the digital platform search and selection times are significantly reduced enabling a more responsive after-sales service.
The collaboration between FSI Stump Cutters and Components Engine has brought about a positive transformation in the way FSI manages its spare parts catalogue. This partnership underlines both companies' commitment to delivering the best possible service to their customers.

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