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7/3/2024

FSI Stump Cutters

Danish Stump grinder manufacturer FSI Stump Cutters digitizing spare parts handling to provide even better service for its partners and dealers.
Since its establishment in 2002, Danish-based manufacturer FSI Stump Cutters has been dedicated exclusively to the development, manufacturing, and sale of high-quality stump cutters. This unique focus sets FSI apart as the only manufacturer that is 100% committed to stump grinders.
 
In a strategic move to enhance its after-sales and customer service, FSI partnered with Components Engine and its team of after-sales specialists. FSI chose to digitize its spare parts catalogue, creating a tool that simplifies spare parts management.
 
This move also provides FSI partners and dealers worldwide with quick, intuitive access to a digital platform, facilitating the parts identification process.
 
Having an online spare parts portal offers significant benefits:
  • It streamlines the process of identifying the relevant parts and their information, reducing the chances of ordering the wrong item;
  • It ensures access to up-to-date data and thanks to the digital platform search and selection times are significantly reduced enabling a more responsive after-sales service.
The collaboration between FSI Stump Cutters and Components Engine has brought about a positive transformation in the way FSI manages its spare parts catalogue. This partnership underlines both companies' commitment to delivering the best possible service to their customers.
 
 






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