Blog
1/9/2022

Components Engine’s connectors: SSO Connector

Integration Landscape is the turnkey service of Components Engine for integrating your company’s information systems (ERP, CRM, and e-commerce) into the online parts catalog. This way, data management and sharing will be incredibly more immediate and efficient, and the information will always be uniform, up-to-date and correct. Components Engine's connectors that enable such integration are: SSO Connector, E-COMMERCE Connector and PARTS LIST Connector.
 
Authentication with SSO
 
SSO Connector is an authentication process that allows to access the online parts catalog with the same credentials used to access the reserved area of the company’s website. Thus, this system has a dual benefit: on the one hand, it provides a better user experience, as customers will no longer have to keep in mind different credentials, which speeds up the authentication process, and on the other hand, it makes the job of your IT staff easier, since they don’t have to provide assistance to users who do not remember their credentials.
 
But how does authentication via single sign-on take place?
 
Authentication with SSO takes place via API (Application Programming Interface). This is a web interface that connects the company website and the parts catalog through an exchange of tokens - codes that are used to authenticate the user. Let's see how the communication works:
  • The customer accesses the reserved area of the company’s website;
  • The company’s website redirects the user to the online parts catalog;
  • The catalog "calls" the authentication service to verify the user's identity;
  • Once the authentication service has confirmed it, the catalog verifies the data and shows the user only the information he can access to.
Furthermore, the SSO Connector takes the user's privacy into account, as personal data are no longer stored in a database, but in a temporary session.
 
Components Engine is equipped with all the services you need to optimize your after-sales management and cares about your customers' satisfaction. Click here to discover all our connectors in our dedicated article, or visit our web page.
 
 
In order to offer a complete service that optimizes after-sales activities, Components Engine has included within its solutions the Sales Network Management, which is integrated with the spare parts catalog.
Components Engine has designed a Newsletter sending module that can be easily integrated with our dashboard. This allows emails to be sent on a periodic basis to a selected pool of recipients.
PARTS LIST Connector integrates the online parts catalog into an external company information system (ERP). Through this constant dialogue, all part number information can be imported into the BOM without uploading the data in the Editor.
E-COMMERCE Connector is Components Engine's connector for managing spare parts orders from the item selection to the fulfillment phase, by connecting the online catalog with the company’s e-commerce and the management/ERP systems.
Integration Landscape is the turnkey service of Components Engine for integrating your company’s information systems (ERP, CRM, and e-commerce) into the online parts catalog.
Managing the processes needed to grow a rapidly expanding business requires a great deal of resources, time and money.