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26/5/2022
CE Plus: Orders HistoryWhen adopting an interactive parts catalog, it is important to provide efficient and prompt after-sales service.
One of the benefits that the Components Engine Plus platform provides is the ability to have access to an Orders History area. What does this mean?
An order archive is a special section of the parts catalog where customers, after entering username and password, can see all their past orders, saving time and effort and encouraging them to purchase.
Thanks to this new section, they will not only be able to view a list of all the orders placed in the past but, eventually, they will also be able to add the same items to the shopping cart with no need to search them one at time.
In order to reduce the cart abandonment rate, a quick order option is also available to allow customers to add the required parts codes to the cart by simply uploading a .txt/.csv file or through the text box of the copy/paste functionality.
But Components Engine Plus is so much more! Did you know that, for example, you can sell consumables, gadgets and finished products directly in your online parts catalog with the E-Commerce module? To learn more, click here and read the dedicated article.
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