When we buy a new car, the price we see at the dealership tells only part of the story.
A city car starts at around €15,000, a mid-size sedan ranges between €30,000 and €40,000, and a premium model easily exceeds €60,000.
These retail prices a ...
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3D spare parts catalogs: the future of after-sales is already here. More intuitive, integrated, and faster. Fewer errors, greater efficiency.
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An agricultural equipment manufacturer transformed its after-sales service from a cost centre into a strategic lever by introducing a B2B spare parts portal with an interactive catalogue. Even in a year of crisis, spare parts continued to grow,
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Investing in after-sales and spare parts service: advantages for manufacturing companies
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The agricultural machinery sector is going through a complex phase, marked by a significant decline in the sales of new equipment, alongside a steady growth in the after-sales and spare parts segment. This transformation is rewarding companies t ...
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Investing in after-sales and spare parts brings strategic advantages: it generates recurring revenue, increases margins, and builds customer loyalty. Digitizing service with interactive portals and smart assistance improves efficiency, reduces o ...
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With a team of professionals working tirelessly to seek new solutions and meet even the most demanding requirements, the evolution of the after-sales service will never stop!
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Components Engine Claims, the portal for managing maintenance and warranty claims, is the fourth step to run up the ladder of evolution of the after-sales service.
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Components Engine Plus, the web platform for technical documentation management, is the third step in the evolution of the aftersales service.
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The 3D parts catalog is the second step in the evolution of the aftersales service, it saves the company a lot of time, as exploded drawings of each product are no longer needed.
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