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In order to offer a complete service that optimizes after-sales activities, Components Engine has included within its solutions the Sales Network Management, which is integrated with the spare parts catalog.
 
Components Engine has designed a Newsletter sending module that can be easily integrated with our dashboard. This allows emails to be sent on a periodic basis to a selected pool of recipients.
 
PARTS LIST Connector integrates the online parts catalog into an external company information system (ERP). Through this constant dialogue, all part number information can be imported into the BOM without uploading the data in the Editor.
 
E-COMMERCE Connector is Components Engine's connector for managing spare parts orders from the item selection to the fulfillment phase, by connecting the online catalog with the company’s e-commerce and the management/ERP systems.
 
Integration Landscape is the turnkey service of Components Engine for integrating your company’s information systems (ERP, CRM, and e-commerce) into the online parts catalog.
 
Managing the processes needed to grow a rapidly expanding business requires a great deal of resources, time and money.
 
Do you need to assign a service ticket to a technician, but just the idea of registering a product's serial number drives you crazy?
 
One of the most common problems that manufacturing companies face is the one of not being able to manage communication with their dealers and service centers.
 
Having an online parts catalog that is interactive is what has traditionally been called a "must-have". There are several reasons for that and we will look at some of them in this article:
 
One of the basic tasks of customer service is to give an effective (for the customer) and efficient (for the employer) response to their customer's requests for information or support.
 
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