Standardized and custom interfaces permit easy int ...- Standardized and custom interfaces permit easy int ...
- Standardized and custom interfaces permit easy integration with any ERP or legacy system. Interfaces automate data changes made in other systems and are directly effective in the catalog repository for all media produced.
Important criteria for the success of a spare parts solutions include:
• use of current, as-ordered product information for catalog publishing
• Single Source Publishing strategy for online and printed catalogs
• universal, platform-independent catalog access
• intuitive, easy-to-use interface for end-users (service technicians, sales department, customers)
• modular functionality that can be gradually extended from a simple spare parts search function, to an online fax order system, an automated order transfer functionality and even integrated into an enterprise or service hub
• support of downstream enterprise processes such as warranty management partsCAT Capabilities
• intuitive, easy-to-use
• operation from CD-ROM or via intranet / Internet
• interaction between Bill of Materials and graphic/image
• can process both vector and pixel graphics
• infinitely variable zoom function for web browser windows
• direct order links in images and lists
• search functions
• notes management
• easy catalog navigation
• multiple instances of images provide improved overview
• accompanying documentation can be referenced on the catalog, assembly or parts level
• supports individualized prices
• shopping cart function
• replacement parts and warranty management
• partsCAT Internet server
• electronic storefront components can be integrated Components Engine Spare Parts simplifies after-sales commerce processes, enabling organizations to improve revenues, margins and customer satisfaction.
• Quickly respond to customer demand and capture more orders by making spare parts available via e-commerce.
• Provide higher levels of customer service with fewer order errors, reduced maintenance support calls and faster response time through accurate and up-to-date part information.
• A unified content repository improves data quality and reduces the cost of publishing multiple catalogs.
• Advanced search options make it easier and faster to find and buy the right part, increasing customer retention.
• Shorten catalog revision cycles and reduce publishing costs by automating content updates and eliminating manual activities.
• Sell standard products, configurable products and associated spare parts from a single multichannel commerce platform.
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