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Work order
virtualization
• Components Engine enables to clone previously created spare parts catalogs, with the option of changing only the parts that actually differ from the original drawing. In general, most work orders comprise the same drawings, with the exception of a few tables (e.g. different machines with 70 total drawings, differentiated from each other by 5 drawings); to increase the effectiveness of this redundancy, Components Engine exploits the virtual management of drawings, which enables to considerably reduce the final size of the published catalogs and allows software users to create and maintain catalogs more rapidly. Essentially, identical copies of machines are created using the drawings of previously created ones, adding and modifying only the tables that contain differences (the only ones that have an actual weight in terms of occupied disc space). Consultation of catalogs created with Components Engine
• Customers who consult the published catalogs can easily navigate among the parts and issue orders.
• Components added to the cart can be printed, saved, sent via email or transmitted to the company’s IT system.
• Access to the consultation of the spare parts catalog can be profiled according to user type (customer, repair specialist, administrator, etc.). Every user has different privileges, e.g.:
• Every customer may view only the drawings and documents pertaining to the machine (s)he has purchased.
• After-sale personnel may view all documents and drawings of all machines.
• Spare part prices or additional costs such as shipment, taxes or other expenses are clearly identified in the order cart, and they can be managed by the creator of the catalog who can customize them according to the quantity of products ordered, to the amount of the order, to the customer of is about to issue the order. Discounts or additional costs can then be subtracted from or added to the price shown.
• The Web-based version of Components Engine provides an add-in that enables post-sale personnel or the administrator to know all movements of customers who consult the spare parts catalogs. It is possible to the movements and operations carried out by the customer and the exact time they took place.
• Customers’ movements during the consultation phase can be displayed and graphically recorded in historical order , to facilitate product navigation.
• Advanced management of statistics provides and excellent starting point for in-depth studies on the spare parts: most frequently ordered parts, most frequently consulted, etc.
• Shipment details, costs and delivery times can be viewed. Publishing catalogs with Components Engine
• When publishing the catalog in file (CD) and Web form, it is possible to include in the published catalog only the parts pertaining to a specific customer, in order to obtain a far lighter, easily distributed catalog.
• Catalog updating and maintenance is centralized.
• Catalogs are ready to be accompanied by any type of document, such as maintenance manuals, operating instructions, specific images, etc.
• The Web version of Components Engine enables, after purchasing the required add-in, to manage customer newsletters, sending any kind of information automatically.
• The structure of the published catalogs was created to facilitate spare part purchasing through an e-commerce structure.
• Different types of limitations/privileges can be created for different users, e.g. the product database only may be modified (descriptions, codes, etc.), or users may be allowed to modify drawings but not to create new ones, etc.…
• The index of products can be managed with a multi-level tree hierarchy. Printing the catalog • To enable enclosing the spare parts catalog of the sold machine together with the paper documentation, Components Engine allows to print the entire catalog using the company layout, complete with logo, images, information, etc.
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